Support

Email

support@helper.software

General inquiries, feedback, and support. Please include your iOS version and device model when reporting bugs.

Developer

Helper Software LLC

Based in New Jersey, USA.

Address

How do room codes work?

Tap Play Online → Create Room. The app generates a 4-letter code — share it any way you like. Friends tap Join Room and enter the same code, and everyone lands at the same table. No friend lists or links needed.

I'm out of credits and can't play online.

Online play needs a non-negative credit balance (zero is fine). Win credits back in games vs AI — every round settles your balance, up when you win, down when you lose. Credits can't be bought, only won.

How do I remove ads?

Settings → Remove Ads → Remove Ads Forever. It's a one-time purchase. Already bought it on another device? Tap Restore Purchases on the same screen while signed in to the same Apple ID.

Why does online play need Game Center?

Matchmaking, invitations, and leaderboards all run on Apple's Game Center — that's what keeps the app free of accounts and passwords. Everything else (games vs AI, replays, stats) works signed out.

The AI played my tiles!

Online rounds have a 30-second turn timer so one player can't freeze the table. If time runs out — or you disconnect — the game makes the safest move for you (pass a claim, or discard the tile you just drew) and you're back in control next turn.

How do I watch a replay?

Tap "Watch Replay" on the round-result screen, or open Statistics and tap any round with a play button. Replays can show all four hands face up — scrub, step move by move, and change speed.

How do I reset my stats?

Settings → Data → Reset Statistics clears your round history on this device. Your lifetime leaderboard totals and credit balance are kept — clearing history isn't meant to erase your career.

Which devices does it support?

iPhone and iPad, in portrait — the table is laid out like a real square mahjong table, and on iPad everything scales up to match the bigger screen.