General inquiries, feedback, and support. When reporting bugs, please include your Chrome version, the extension version, and which SAS Studio you connect to (4.x, 5.x, or SAS OnDemand).
Support
Question, feature request, bug report, or just hello — we read every email.
Contact
Developer
Helper Software LLC
Based in New Jersey, USA.
Address
300 US Highway 202 Ste 5 Unit 1016,Raritan,
New Jersey, USA 08869
Frequently asked
Do I need StatDataViewer?
Yes. The extension is a bridge; StatDataViewer is the other end of it. Without the desktop app running on the same computer, the extension does nothing useful. Get it at statdataviewer.com.
Which SAS Studio versions work?
SAS Studio 4.x, 5.x, and SAS OnDemand for Academics. If your deployment behaves differently, the options page can export a diagnostic capture that helps us adapt the bridge — send it along with your email.
Does my data leave my computer?
No. The extension talks only to the SAS Studio host you added (using your existing logged-in session) and to StatDataViewer over 127.0.0.1. No remote servers, no analytics, no tracking. Read the privacy policy.
How do I add my SAS Studio host?
Open the extension's options page, add the host's URL, and Chrome will ask you to grant access to that host — and only that host. Reload your SAS Studio tab afterwards and the status badge appears in the corner.
The badge says the viewer is offline.
Start StatDataViewer, then give it a moment — the extension reconnects automatically with backoff. If it stays offline, check that the port in the extension's settings matches the one StatDataViewer listens on (default 53210).
How do I report a bug?
Email support@helper.software with your Chrome version, extension version, SAS Studio flavor, and what you were doing when it happened. Steps to reproduce make our day.
About SAS Studio Helper
The extension
Bridges your logged-in SAS Studio web session and the StatDataViewer desktop app — submit programs, open datasets, browse files and libraries, all from the desktop. Chrome Web Store listing in review.
StatDataViewer
A lightning-fast desktop viewer for SAS, R, SPSS, and Stata datasets — filter, frequency, compare, all without SAS installed. statdataviewer.com.
Privacy
No data collection. No tracking. Loopback only. Read the privacy policy.